Refund Policy
Last updated: October 3, 2026
All sales of the Payment Operators course are final. Because the course and its materials are delivered in full the moment you enroll, we do not offer refunds, including on payment plans. Instead, we reward students who put the course to work.
The $250 First-Deal Rebate
If you close your first merchant deal within 30 days of your purchase date, we will send you $250.
To qualify:
- The deal is yours. You personally sourced the merchant, and you are the agent of record on the account.
- It is real and live. The merchant account was approved by your ISO or processor and processed at least one live transaction within 30 days of your purchase date.
- You send proof. Email support@paymentoperators.com within 45 days of your purchase date with (a) the approval or boarding confirmation and (b) a statement, batch report, or other record showing a live transaction. You may redact merchant names, account numbers, and pricing.
- Your account is in good standing. Payment-plan installments are current, and you have not filed a chargeback.
One rebate per student. Accounts owned by you, a relative, or a business you control do not qualify. We review requests within 10 business days and pay approved rebates to your original payment method. If you are on a payment plan, we may instead credit $250 against your remaining balance.
Billing errors
If you were charged in error (for example, a duplicate charge), email support@paymentoperators.com and we will correct it.
Contact
Payment Operators, LLC, Nashua, New Hampshire. Email: support@paymentoperators.com.